Documentation Guidelines

In order to determine if your request for disability-related accommodations is reasonable, supporting documentation is required during the interactive process between students and SAS.

Students are responsible for providing current, appropriate documentation of their disability from a qualified health services provider (i.e., physician, licensed psychologist, etc.). High School IEPs and 504 plans alone are not sufficient documentation of a disability at the college level, although they can be helpful. Students should understand that while medical or educational documentation can establish a diagnosis, not every diagnosis rises to the level of being a disability under the law. Documentation is essential in determining the current impact of the disability on a student’s performance, and so it is important that disability documentation meet certain guidelines.

While SAS may require additional information to further define needed accommodations, documentation should:

  • Address the current functional limitations (i.e. the current impact of the disability on the student) and prognosis of the condition
  • Be current – what is considered current will vary with disability, but some helpful guidelines are: within the last 3 years for learning disabilities or ADHD. Many disabilities are stable, lifelong conditions, and thus current may not mean "recent." Some disabilities, however, will vary over time with changes in environment, in treatment, and/or medications. Due to the changing nature of psychiatric disabilities, a full report from a treating mental health professional completed within the past twelve months is considered current. The documentation may require an annual update, depending on the nature of the condition. The goal of documentation is to illustrate a connection between the current impact of the disability and the requested accommodations. 
  • Be typed or printed on official letterhead, dated, and signed by an evaluator qualified to make the diagnosis
  • Be provided by a licensed or otherwise properly credentialed professional (third-party) who has appropriate and comprehensive training, relevant experience, and no personal relationship with the individual being evaluated
  • Include a clear diagnostic statement
  • Include a description of the methodology used and test scores that support the diagnosis
  • Include specific recommendations for accommodations that are related to the functional limitations

Documentation can also include:

  • Student's self-report:
    • The student is a critical source of information regarding their disability. A student interested in requesting accommodations must schedule a Welcome Appointment with SAS Case Manager to discuss their disability, including the impact of the disability, their experience with accommodations (effectiveness, etc.), the current need for particular accommodations, and any student questions.
  • Additional relevant medical and educational sources:
    • Documentation from additional sources helps to substantiate disability and accommodation needs. Relevant documentation may include educational records, medical records, and/or reports and assessments created by health care providers, school psychologists, teachers, or the educational system. IEPs and 504 Plans that reflect the student's educational and accommodation history are also helpful.
    • Documentation will vary in its relevance and value, depending on the original context, the credentials of the evaluator, and the level of detail and comprehensiveness provided.

Academic Accommodations

At Converse University we generally require documentation of the student’s disability to determine eligibility. Please see our documentation guidelines at the bottom of the page. 

1) Complete our online application for Academic Accommodations.

2) Provide medical documentation to support the need for accommodations. Third-party documentation should be provided by a licensed or otherwise properly credentialed professional who has appropriate and comprehensive training, relevant experience, and no personal relationship with the individual being evaluated. Documentation must be a scanned attachment on the application or can be hand delivered by the student. Documentation must be current and may need to be updated each year. Applications received without appropriate documentation may not be processed. If you do not already have sufficient documentation, you may ask your licensed, treating provider to complete our Disability Verification Form - Academic and Housing.pdf.

3) Once steps 2 and 3 have been completed someone will reach out to you from our department to set up a Welcome Meeting. A Welcome Meeting with the student is an important part of our process, and is required.  Eligibility for accommodations is determined by several factors which will be discussed at the Welcome meeting, and accommodations are determined on a case-by-case basis.

If you have any questions please do not hesitate to give us a call at 864-596-9027 or email us at accessibilityservices@converse.edu. Thank you!

 

Housing Accommodations

Request for housing accommodations must be received by February 1st for returning students and June 1st for new students. As housing space is limited and spaces are assigned on a first-come, first-served basis, it is imperative to submit these requests in a timely manner. All applications submitted, regardless of timing, will be accepted and considered. We will make a good faith effort to provide reasonable accommodations; however, we may not be able to guarantee that appropriate residential provisions will be completed within that same academic semester. 

In collaboration with Residence Life, Student Accessibility Services is committed to providing appropriate reasonable housing accommodations to students with documented disabilities. We recognize that residential living and the learning environment are central to the Converse student experience, thus we strive to make this experience accessible to all students. We evaluate all requests for disability-based housing assignments individually and on a case-by-case basis. Students with physical, medical, or mental health disabilities who require a specific housing accommodation must submit a Housing Accommodation Application and supporting documentation from an appropriate licensed provider (see guidelines at bottom of page). If you do not already have sufficient documentation, you may ask your licensed, treating provider to complete our Disability Verification Form - Academic and Housing.pdf.

Important Information To Consider Before Applying

1) You are not making a request for a specific housing assignment, but rather a request for a housing accommodation based on a documented, ongoing disability whose disability documentation illustrates clear and substantial barriers in the Converse University living environment, and for whom a standard housing assignment with a roommate is not viable.

2) Single rooms are reserved for individuals whose documentation illustrates substantial needs (a medical necessity), and for whom a standard housing assignment with a roommate is not viable. *See detailed section below for more information.

3) Converse University does not grant accommodations solely on the submission of documentation, and/or recommendations of medical/mental health care providers, but on the documented functional limitations posed by the student’s disability in Converse University’s residential housing. 

4) Housing accommodations are determined on a case-by-case basis, and based solely on that individual student's medically necessary needs in Converse University’s residential housing.

5) Certain disabilities require documentation of current levels of functioning, thus housing accommodation requests do not automatically carry over to subsequent semesters. 

Single Room Requests

A limited number of single or suite-style rooms are available for all students. Please be advised that medical singles are reserved for individuals who document substantial needs and for whom living with a roommate is not possible. Access to a single bedroom will only be approved as an accommodation in cases where it is clearly documented that a student cannot live on campus without this accommodation. 

Requests for a single room as an accommodation based solely on a desire to have a “quiet, undisturbed place to study” will not be granted. By virtue of the shared facilities, resources, and number of people living under one roof, it is not logical to assume that having a private room would provide such a quiet, distraction-free space to any appreciable degree beyond living in a standard double room. There are numerous campus locations that provide quiet spaces for studying (including study rooms in residential halls, the Library, the Montgomery Student Center, & several academic buildings) that can also be reserved; therefore a request for a quiet, undisturbed space is considered a preference, not a medical necessity (i.e. including for ADHD and/or learning disability).  A student's accommodation is considered after a review of medical documentation, and when determined that a standard residential assignment is not a viable option for this student.

Housing Exemptions

Converse has a residency requirement for all undergraduate students. Housing exemptions are appropriate when the university can not provide housing that gives the student equal access. Residence Life together with Student Accessibility Services works diligently to make appropriate accommodations for students with serious health problems and/or disabilities.  There are many types of housing available on campus and we are generally able to find a solution within on-campus housing to whatever problem is prompting the request for an exemption. Because of this, housing exemptions are rarely necessary.

Meal Plan Accommodations

SAS does NOT approve meal plan exemptions, meal plan waivers, or meal plan reductions. If a student needs to explore dining options due to a medical diagnosis/disability, SAS will work with Dining Services to explore options available on campus to ensure access to this aspect of university life. Take the Residence Dining Tour to see the variety of dining options available. You will also need to complete a Housing Accommodation Application and have your treating medical provider complete the Special Meal Plan Request Form.docx.pdf

TO REITERATE: SAS does NOT approve meal plan exemptions, meal plan waivers, or meal plan reductions. Those need to be requested through the Dean of Students only after:

It is noted by a treating specialist on the Special Meal Plan Request Form that a dietary need is necessary due to disability/medical condition; AND

Available food options are explored and discussed between the student and campus Dining Services Manager and Chef; AND

After a conversation and a review of all available options, it is determined by the campus Dining Services Manager and Chef that there are only limited available options.

 

Disability-Related Animals on Campus

Emotional Support Animals

Request for an ESA accommodation must be received by February 1st for returning students and June 1st for new students. As housing space is limited and spaces are assigned on a first-come, first-served basis, it is imperative to submit these requests in a timely manner. All applications submitted, regardless of timing, will be accepted and considered. We will make a good faith effort to provide reasonable accommodations; however, we may not be able to guarantee that appropriate residential provisions will be completed within that same academic semester.

In order to receive permission to have an emotional support animal (ESA) in university housing, the student must work with Student Accessibility Services and Residence Life. Evaluating ESA requests is an interactive process between SAS staff, the prescribing healthcare provider, and the student. Decisions regarding ESA requests can only be reached after appropriate documentation for the disability has been received and evaluated and a meeting/interview with the student has taken place. 

Documentation must come from a medical provider that has an established relationship (more than one visit) with the person seeking the accommodation. Please note that letters purchased online (e.g., Pettable.com, Comforting Companions, etc.) and online ESA certifications (e.g., SupportPets.com, etc.) do not provide the information needed by SAS to deem an ESA accommodation request reasonable. Some websites sell certificates, registrations, and licensing documents for assistance animals to anyone who answers certain questions or participates in a short interview and pays a fee. The letters generated from these sites do not meet our documentation guidelines.

Under the Fair Housing Act, a housing provider may request reliable documentation when an individual requesting a reasonable accommodation has a disability and a disability-related need for an accommodation that is not obvious or otherwise known. In HUD’s experience, such documentation from the internet is not, by itself, sufficient to reliably establish that an individual has a non-observable disability or disability-related need for an assistance animal. (Excerpt from 2020 HUD Guidance). Converse University will make a good faith effort to provide reasonable accommodations, but cannot guarantee that all necessary residential provisions will be completed within that semester.

1)  Please fill out the release of medical information on the ESA Disability Verification Form.docx.pdf and have your licensed mental healthcare provider complete the additional pages. 

2)  Submit an Emotional Support Animal Application through the Guardian portal for your cat or dog. From there, you can also upload the ESA DVF or your licensed mental healthcare provider/fax/email it directly to our office. **ATTENTION - Per Spartanburg City Animal Services, exotic animals are not allowed in city limits.

3)  Your information will be reviewed by a SAS staff member and follow-up provided. If approved, you will then be asked to provide updated vaccination records, proof of flea/tick prevention, proof of Spartanburg City Animal License, and a photo of the animal. Once approved, you will be invited to complete an ESA Handler Agreement and provide proof of boarding arrangements before being allowed to bring the animal to campus. Only ONE emotional support animal is allowed per student and per room/suite.

4) In addition, your roommate(s) will need to complete an ESA Roommate Agreement  prior to Residence Life staff approving the animal to be brought to campus.            

Please submit all necessary information with enough lead time to allow the office to fully consider your request. Students should allow at least 2 weeks to complete this process once they have met with a SAS staff member and should not bring their ESA to campus until everything is finalized. ESAs may not be brought to the residence hall until official approval has been given from Residence Life. Bringing an unauthorized animal to campus will result in heavy fines and immediate removal of the animal.

 

Service Dogs

Under the ADA, service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. For resident students with service dogs, you must notify SAS and submit required checklist items in accordance with Residence Life policies PRIOR to bringing your dog to live on campus.

  • Because service animals are not required to wear vests, a dog that is wearing a vest is not necessarily a service animal. The dog still needs to be trained to perform a task for a person with a disability to be a service animal.
  • A service animal must be under the control of its handler. Under the ADA, service animals must be harnessed, leashed, or tethered, unless the individual’s disability prevents using these devices or these devices interfere with the service animal’s safe, effective performance of tasks.
  • Under the Fair Housing Act, there may be different rules that apply when a resident or applicant with a disability uses a service animal or other animal to assist with their disability. 
  • Residential Life may exclude a service animal or assistance animal from housing if it 1) poses a  direct threat to the health or safety of others; 2) would cause substantial physical damage to the  property of others; 3) would pose an undue financial and administrative burden, and/or 4) results  in a fundamental alteration of the College’s program(s)

Service Dogs in Training

Service dogs in training are not recognized under the Americans with Disabilities Act, however they are recognized by the state of South Carolina as Service Animals.

According to state statute (1) ‘service-animal-in-training' means an animal accompanying a trainer of a service animal while the animal is being trained as a service animal, and (2) trainer of a service animal' means a person who individually trains a service animal. Service Animals in Training must be under the owner's control at all times.

In South Carolina, state law allows a service dog in-training the same rights to enter a place of public accommodation. Normally, a service dog’s training is specific to the disability task or tasks it does for its owner. Obedience training is often separate. Puppy rearing (under six months of age) focused on socialization and general obedience training is not considered a Service Animal training.

There is no state or federal licensing system or any specific card to show that a dog is a “service dog.” Some trainers will issue cards.

Service Animal in Science Lab Guidance.docx (1).pdf