Student Accessibility Services (SAS) coordinates the provision of reasonable accommodations and support services to students with documented disabilities. We also support the ongoing development of an accessible university that embraces diversity through educational programming, resources, and facilities that are usable by all members of the campus community. Our ongoing work is rooted in both the social model of individual accommodations, as well as the community partnerships of inclusive design projects and disability justice.
Mission
Student Accessibility Services (SAS) works to ensure that students with disabilities have an equal opportunity to participate fully in their educational experience by facilitating accommodations, discourse, and engagement.
Vision
SAS aims to empower Converse students toward self-advocacy, independence, and personal responsibility while providing disability-related education and guidance to the campus community.
Values
Belonging, Empowerment, and Integrity
Staff Availability for Students
Students will need to submit an online application for accommodation and upload documentation as specified on the website. The office will be in touch with them to arrange an in-person or virtual Welcome (intake) appointment. Students who have questions regarding accommodations and services, or questions in general, can reach staff at accessibilityservices@converse.edu or call (864) 596-9027.
Staff Availability for Faculty and Staff
Faculty and staff that have questions regarding accommodations and services, or questions in general, can reach staff by emailing accessibilityservices@converse.edu or calling (864) 596-9027. Our office is located in the Montgomery Student Center, Room 206E. If necessary, SAS can also explore virtual meeting options.
The Americans with Disabilities Act of 1990 is civil rights legislation that upholds and extends Section 504 of the Rehabilitation Act of 1973. Title II of the ADA states: No qualified individual with a disability shall, by reason of such disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of a public entity, or be subjected to discrimination by any such entity (42 USC 12132). More information is available at ADA.gov.
The Americans with Disabilities Act of 1990 (ADA) defines a disability as a mental or physical impairment that substantially limits one or more major life activities. All students with documented disabilities are eligible for services.
Some examples of disabilities include, but are not limited to:
Students with disabilities who need accommodations are responsible for self-identifying themselves to Student Accessibility Services (SAS). Accommodations are changes or modifications that help to ensure that students with a disability have equal access to, and are not excluded from the same opportunities as their peers. Accommodations and services we can provide include, but are not limited to:
If you are injured, recovering from surgery, or have pregnancy related medical issues, you may qualify for temporary accommodations under the ADA. The SAS Case Manager will be happy to meet with you to discuss any accommodation options until your health improves. Temporary accommodations apply for that semester only, and cannot be made retroactively.
*Please note: Students with a temporary condition need to follow the same eligibility process as students with permanent disabilities. Please see the steps listed below on how to register for services.
For temporary parking accommodations, please contact Campus Safety to complete the form and receive a hang tag. Keep in mind, accessible parking spots are strictly reserved for drivers issued a permanent handicap placard through the DMV.
National testing boards may also grant some of your accommodations. Each testing board will have its own set of documentation requirements and reasonable accommodations. Sometimes, the application process can be quite lengthy. Be sure to plan ahead to give yourself plenty of time to submit the requested information. Speak to the SAS Case Manager if the examining board requires Converse University to complete any portion of the accommodations application.
GMAT: Applying for Accommodations
GRE: Applying for Accommodations
LSAT: Applying for Accommodations
MCAT: Applying for Accommodations
PRAXIS: Applying for Accommodations
Confidentiality and Use of Records
General Rule
The Family Educational Rights Privacy Act (FERPA) regulates disclosure of disability documentation and records maintained by Student Accessibility Services (SAS). Under this federal act, prior written consent by the student is required before SAS staff may release disability documentation or records. Parents or legal guardians may contact us regarding services and general information; however, we will not discuss case-specific information without the student present.
Exception to the Rule
Under FERPA, the Case Manager is permitted to release information to a school official who has a legitimate educational interest that is specified in his or her position description, is related to a student's education, or is related to the discipline of a student.
What This Means
Administrators, professors, or other school officials may request information only if a legitimate educational interest exists. While faculty will need information about requested classroom accommodations, faculty will generally not need to know specific information regarding a student's disability. The SAS Case Manager will only share information with other school officials when appropriate and will carefully balance a student's request for confidentiality with the request for additional, relevant information about the student. SAS seeks to preserve the student's wish to keep their disability information and status confidential. We remain sensitive to this issue.
Retaining Records
Disability documentation and related records will be retained by Student Accessibility Services for five (5) years from last semester in which the student received services.
Prior written consent by the student is required before SAS staff may release disability documentation or records. Please contact Student Accessibility Services if you have questions about your disability documentation at 864-596-9027.
In order to determine if your request for disability-related accommodations is reasonable, supporting documentation is required during the interactive process between students and SAS.
Students are responsible for providing current, appropriate documentation of their disability from a qualified health services provider (i.e., physician, licensed psychologist, etc.). High School IEPs and 504 plans alone are not sufficient documentation of a disability at the college level, although they can be helpful. Students should understand that while medical or educational documentation can establish a diagnosis, not every diagnosis rises to the level of being a disability under the law. Documentation is essential in determining the current impact of the disability on a student’s performance, and so it is important that disability documentation meet certain guidelines.
While SAS may require additional information to further define needed accommodations, documentation should:
Documentation can also include:
At Converse University we generally require documentation of the student’s disability to determine eligibility. Please see our documentation guidelines at the bottom of the page.
1) Complete our online application for Academic Accommodations.
2) Provide medical documentation to support the need for accommodations. Third-party documentation should be provided by a licensed or otherwise properly credentialed professional who has appropriate and comprehensive training, relevant experience, and no personal relationship with the individual being evaluated. Documentation must be a scanned attachment on the application or can be hand delivered by the student. Documentation must be current and may need to be updated each year. Applications received without appropriate documentation may not be processed. If you do not already have sufficient documentation, you may ask your licensed, treating provider to complete our Disability Verification Form - Academic and Housing.pdf.
3) Once steps 2 and 3 have been completed someone will reach out to you from our department to set up a Welcome Meeting. A Welcome Meeting with the student is an important part of our process, and is required. Eligibility for accommodations is determined by several factors which will be discussed at the Welcome meeting, and accommodations are determined on a case-by-case basis.
If you have any questions please do not hesitate to give us a call at 864-596-9027 or email us at accessibilityservices@converse.edu. Thank you!
Request for housing accommodations must be received by February 1st for returning students and June 1st for new students. As housing space is limited and spaces are assigned on a first-come, first-served basis, it is imperative to submit these requests in a timely manner. All applications submitted, regardless of timing, will be accepted and considered. We will make a good faith effort to provide reasonable accommodations; however, we may not be able to guarantee that appropriate residential provisions will be completed within that same academic semester.
In collaboration with Residence Life, Student Accessibility Services is committed to providing appropriate reasonable housing accommodations to students with documented disabilities. We recognize that residential living and the learning environment are central to the Converse student experience, thus we strive to make this experience accessible to all students. We evaluate all requests for disability-based housing assignments individually and on a case-by-case basis. Students with physical, medical, or mental health disabilities who require a specific housing accommodation must submit a Housing Accommodation Application and supporting documentation from an appropriate licensed provider (see guidelines at bottom of page). If you do not already have sufficient documentation, you may ask your licensed, treating provider to complete our Disability Verification Form - Academic and Housing.pdf.
Important Information To Consider Before Applying
1) You are not making a request for a specific housing assignment, but rather a request for a housing accommodation based on a documented, ongoing disability whose disability documentation illustrates clear and substantial barriers in the Converse University living environment, and for whom a standard housing assignment with a roommate is not viable.
2) Single rooms are reserved for individuals whose documentation illustrates substantial needs (a medical necessity), and for whom a standard housing assignment with a roommate is not viable. *See detailed section below for more information.
3) Converse University does not grant accommodations solely on the submission of documentation, and/or recommendations of medical/mental health care providers, but on the documented functional limitations posed by the student’s disability in Converse University’s residential housing.
4) Housing accommodations are determined on a case-by-case basis, and based solely on that individual student's medically necessary needs in Converse University’s residential housing.
5) Certain disabilities require documentation of current levels of functioning, thus housing accommodation requests do not automatically carry over to subsequent semesters.
Single Room Requests
A limited number of single or suite-style rooms are available for all students. Please be advised that medical singles are reserved for individuals who document substantial needs and for whom living with a roommate is not possible. Access to a single bedroom will only be approved as an accommodation in cases where it is clearly documented that a student cannot live on campus without this accommodation.
Requests for a single room as an accommodation based solely on a desire to have a “quiet, undisturbed place to study” will not be granted. By virtue of the shared facilities, resources, and number of people living under one roof, it is not logical to assume that having a private room would provide such a quiet, distraction-free space to any appreciable degree beyond living in a standard double room. There are numerous campus locations that provide quiet spaces for studying (including study rooms in residential halls, the Library, the Montgomery Student Center, & several academic buildings) that can also be reserved; therefore a request for a quiet, undisturbed space is considered a preference, not a medical necessity (i.e. including for ADHD and/or learning disability). A student's accommodation is considered after a review of medical documentation, and when determined that a standard residential assignment is not a viable option for this student.
Housing Exemptions
Converse has a residency requirement for all undergraduate students. Housing exemptions are appropriate when the university can not provide housing that gives the student equal access. Residence Life together with Student Accessibility Services works diligently to make appropriate accommodations for students with serious health problems and/or disabilities. There are many types of housing available on campus and we are generally able to find a solution within on-campus housing to whatever problem is prompting the request for an exemption. Because of this, housing exemptions are rarely necessary.
Meal Plan Accommodations
SAS does NOT approve meal plan exemptions, meal plan waivers, or meal plan reductions. If a student needs to explore dining options due to a medical diagnosis/disability, SAS will work with Dining Services to explore options available on campus to ensure access to this aspect of university life. Take the Residence Dining Tour to see the variety of dining options available. You will also need to complete a Housing Accommodation Application and have your treating medical provider complete the Special Meal Plan Request Form.docx.pdf
TO REITERATE: SAS does NOT approve meal plan exemptions, meal plan waivers, or meal plan reductions. Those need to be requested through the Dean of Students only after:
Emotional Support Animals
Request for an ESA accommodation must be received by February 1st for returning students and June 1st for new students. As housing space is limited and spaces are assigned on a first-come, first-served basis, it is imperative to submit these requests in a timely manner. All applications submitted, regardless of timing, will be accepted and considered. We will make a good faith effort to provide reasonable accommodations; however, we may not be able to guarantee that appropriate residential provisions will be completed within that same academic semester.
In order to receive permission to have an emotional support animal (ESA) in university housing, the student must work with Student Accessibility Services and Residence Life. Evaluating ESA requests is an interactive process between SAS staff, the prescribing healthcare provider, and the student. Decisions regarding ESA requests can only be reached after appropriate documentation for the disability has been received and evaluated and a meeting/interview with the student has taken place.
Documentation must come from a medical provider that has an established relationship (more than one visit) with the person seeking the accommodation. Please note that letters purchased online (e.g., Pettable.com, Comforting Companions, etc.) and online ESA certifications (e.g., SupportPets.com or US Service Animals) do not provide the information needed by SAS to deem an ESA accommodation request reasonable. Some websites sell certificates, registrations, and licensing documents for assistance animals to anyone who answers certain questions or participates in a short interview and pays a fee. The letters generated from these sites do not meet our documentation guidelines.
Under the Fair Housing Act, a housing provider may request reliable documentation when an individual requesting a reasonable accommodation has a disability and a disability-related need for an accommodation that is not obvious or otherwise known. In HUD’s experience, such documentation from the internet is not, by itself, sufficient to reliably establish that an individual has a non-observable disability or disability-related need for an assistance animal. (Excerpt from 2020 HUD Guidance). Converse University will make a good faith effort to provide reasonable accommodations, but cannot guarantee that all necessary residential provisions will be completed within that semester.
1) Please fill out the release of medical information on the ESA Disability Verification Form.docx.pdf and have your licensed mental healthcare provider complete the additional pages.
2) Submit an Emotional Support Animal Application through the Guardian portal for your cat or dog. From there, you can also upload the ESA DVF or your licensed mental healthcare provider/fax/email it directly to our office. **ATTENTION - Per Spartanburg City Animal Services, exotic animals are not allowed in city limits.
3) Your information will be reviewed by a SAS staff member and follow-up provided. If approved, you will then be asked to provide updated vaccination records, proof of flea/tick prevention, proof of Spartanburg City Animal License, and a photo of the animal. Once approved, you will be invited to complete an ESA Handler Agreement and provide proof of boarding arrangements before being allowed to bring the animal to campus. Only ONE emotional support animal is allowed per student and per room/suite.
4) In addition, your roommate(s) will need to complete an ESA Roommate Agreement prior to Residence Life staff approving the animal to be brought to campus.
Please submit all necessary information with enough lead time to allow the office to fully consider your request. Students should allow at least 2 weeks to complete this process once they have met with a SAS staff member and should not bring their ESA to campus until everything is finalized. ESAs may not be brought to the residence hall until official approval has been given from Residence Life. Bringing an unauthorized animal to campus will result in heavy fines and immediate removal of the animal.
Service Dogs
Under the ADA, service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. For resident students with service dogs, you must notify SAS and submit required checklist items in accordance with Residence Life policies PRIOR to bringing your dog to live on campus.
Service Dogs in Training
Service dogs in training are not recognized under the Americans with Disabilities Act, however they are recognized by the state of South Carolina as Service Animals.
According to state statute (1) ‘service-animal-in-training' means an animal accompanying a trainer of a service animal while the animal is being trained as a service animal, and (2) trainer of a service animal' means a person who individually trains a service animal. Service Animals in Training must be under the owner's control at all times.
In South Carolina, state law allows a service dog in-training the same rights to enter a place of public accommodation. Normally, a service dog’s training is specific to the disability task or tasks it does for its owner. Obedience training is often separate. Puppy rearing (under six months of age) focused on socialization and general obedience training is not considered a Service Animal training.
There is no state or federal licensing system or any specific card to show that a dog is a “service dog.” Some trainers will issue cards. Some websites also sell certificates, registrations, and licensing documents for assistance animals to anyone who answers certain questions or participates in a short interview and pays a fee. Documentation generated from these types of website are not sufficient, nor necessary.
Service Animal in Science Lab Guidance.docx (1).pdf
This section contains information that is of interest to students who are currently registered with Student Accessibility Services (SAS).
Student Rights
As a student with a disability, you have the right to:
Student Responsibilities
As a student with a disability, you have the responsibility to: